FAQ

Here are some common questions we get that we can answer right away for you, our customers, to give you a better understanding of what we offer.

Q: Do I need temperature-controlled storage?

A: It really depends on what you plan to store. Are your items sensitive to temperature changes? Temperature-controlled spaces protect your items from extreme weather that can cause damage to your more sensitive belongings.

Q: What size storage unit do I need for my office/home/apartment?

A: Finding the right size storage can seem like a daunting task but it does not need to be. Simply visit our storage calculator page, enter in your items and we will provide an estimated size to suit your needs.

Q: Are you sure my belongings will remain safe? I have antique wood furniture/books/other sensitive materials.

A: Store antiques and wood furniture in a temperature-controlled space to help protect them from temperature fluctuations and humidity. Tenant insurance is available for extra peace of mind.

Q: I’m not certain I need storage for very long. Do you offer short-term storage?

A: You will be pleased to know we offer month to month rentals. You can store for one month up to as long as you need the space.

Q: What if I decide I need to bring some additional items after I have moved into my unit.

A: If you rent with us, you can stop by at any time during our gate hours to access your unit.

Q: What if I need to pick something up after work? I am not available during daytime hours?

A: We do offer convenient gate access hours to serve your needs. Access is available from 6 AM to 10 PM every day as a convenience to our tenants.

Q: I rented a large truck for my move. Will I be able to safely maneuver within your facility?

A: We have structured our facilities with wide lanes. You will find that, even with a novice driver, navigating our facility is easy. Pull right up to your storage space and unload your items with ease.

Q: Can I store my vehicle on your property?

A: Currently we offer covered vehicle storage at our Ocean Springs and Gautier locations. Our parking will certainly accommodate your vehicle.

Q: I’ve read your entire website, but I still have questions you didn’t cover.

A: There are many different situations so unfortunately, we may not have covered your scenario specifically. Feel free to call or visit any of our facilities during our business hours. Our storage professionals are happy to answer any question you may have.

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